Your questions are always welcome. If you can't find the answer to your question in the list below, please feel free to contact us. Click on a question to find your answers.

Q. Does Book Deal Spy sell books?
A. Book Deal Spy doesn't sell books directly. We're a book price comparison service that helps you find the best deals on books from a number of book sellers. Book Deal Spy simply provides a great search tool and price comparison engine to help you get exactly the right book and save time and money in the process!

Q. Are the books on Book Deal Spy new or used?
A. Both! When you search for books on Book Deal Spy and you compare prices, you'll see selections of both used and new books for sale. You'll also see the condition for each book where that information is available. That way, you'll get the best book for the lowest price! We're now also connecting you to a source for book rentals! Whenever a book is available for rental, you'll see that category in your price comparison results.

Q. How does BookDealSpy.com work?
A. BookDealSpy.com is a free service that searches the Internet for the lowest prices on new and used books. Book Deal Spy doesn't sell books; we search millions of new and used books, thousands of sellers, and dozens of bookstores to help you find the best prices on books.

Q. How do I find my book?
A. You can search for your book by title, author, keyword, or ISBN Number. You can browse by category, though that isn't the quickest search method. If you have the ISBN number, that's the fastest way to find exactly the book you need. We've also provided more extensive search help for you.

Q. How do I order a book?
A. After you find your book(s) and compare prices, you will see a table with all the stores that have your book. Just click on the "Buy Now" button for the store you want to purchase from; a new window will open with the merchant's site. From there, you just add your book to the cart and check out.

Q. How do I pay for my books?
A. You can pay for your books with a major credit card like Visa, MasterCard, Discover, or American Express. Some stores also accept alternative payments including debit cards, online checks, and PayPal. Please see the partner bookstore website for exact payment methods.

Q. Is my book in stock?
A. Book Deal Spy displays the real-time availability of your books. Generally, only books which are available will be displayed, although Book Deal Spy cannot guarantee stock status for all book sellers.

Q. Do I have to pay sales tax?
A. Sales tax payments depend on two factors: what state you are shipping the books to, and where the books are shipped from. To see if you have to pay sales tax on your order, after you compare prices and click through to a book seller, read about tax policies on the book seller website.

Q. I never received my order. What do I do?
A. If you never received your order, contact the bookstore you bought from to report the issue right away.

Q. Will Book Deal Spy send spam or sell my e-mail address?
A. Your privacy is safe with us. Book Deal Spy will never share or sell your information. We may send an e-mail to you on occasion, but you can always unsubscribe. Please refer to our Privacy Policy for full details.

Q. What if my question isn't answered here?
A. Click here to contact Book Deal Spy.